Intrinsic rewards and employee performance in private- not-for-profit hospitals in Uganda: case study Nkozi Hospital.

Abstract

The study was set to investigate the impact of Intrinsic Rewards on the Employee Performance in Private-not-for-Profit Hospital in Uganda. The main objective of the study was to establish the effect of Intrinsic Rewards on Employee Performance on Private-not-for-Profit Hospitals in Uganda, with particular focus on Nkozi hospital. The researcher was interested to know why there is still low performance despite the provision of intrinsic rewards to employees. The case study design was used with both quantitative and qualitative approaches to collect and analyze the data. Primary data was collected using 30 questionnaires which were distributed in Nkozi hospital. The results were analyzed with the help of Statistical Package for Social Scientists (SPSS) computer program, which helped in the computation of responses into frequencies and percentages that were used for comparison of situations. Findings established a positive relationship between intrinsic rewards and employee performance. More so, the results showed that promotion, bonuses and recognition actually affect the employee performance; these effects were consistent with what other authors suggested. In conclusion therefore, considering the views expressed on the research objectives arising from both quantitative and qualitative results, it can be deduced that there is a positive relationship between Intrinsic Rewards and Employee Performance. According to the data that was gathered from the research at Nkozi hospital, it was found out that Intrinsic Reward greatly contributes to the Employee Performance. The study recommends management should adjust on their rewarding system applied to improve on the hospital performance. This is important because poor rewarding system measures can lead to poor health services offered in the hospital. Yet Intrinsic Rewards motivates and increases employee productivity all of which contribute to improved employee performance. When Intrinsic Rewards are provided in Nkozi hospital, it will be motivational factors that will enable the employee improve on their performance and thus quality services provided to the patients.